Privacy Policy
Last updated: September 2025

1. Introduction / Scope
[DeepSky / deepsky.co / “we” / “us”] (“we,” “our,” “us”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information, including information you provide when opting into SMS messages under our 10DLC (A2P) program.

By using our services, visiting our site, or opting in to receive SMS, you agree to this Privacy Policy and the Terms & Conditions.

2. Information We Collect
We may collect the following:

• Contact Information: phone number, name (if provided), email address

• Consent Records: records of when and how you opted in (e.g. via web form, keyword, etc.)

• Usage Data: logs, timestamps, IP addresses, device identifiers

• Communications Data: responses or replies to SMS, support interactions

3. Use of Information
We use your information for the following purposes:

• To send SMS messages you have opted in to receive (alerts, promotions, updates)

• To respond to your inquiries or support requests

• To analyze usage, monitor performance, and improve our services

• To comply with legal obligations or resolve disputes

4. SMS / Mobile Information: Sharing & Restrictions

• We will not sell, rent, or share your mobile phone number or SMS-consent data with third parties for marketing or promotional purposes.

• We may share your data only with service providers (such as our SMS gateway, message delivery vendors, telecom carriers) to facilitate message delivery, under confidentiality obligations.

• If required by law or judicial process, we may disclose your data.

5. Opt-In, Opt-Out, and Consent Management

• You must expressly opt in before receiving messages.

• On web or mobile forms, the opt-in controls must clearly disclose message frequency, data rates, purpose, and provide links to this Privacy Policy and Terms & Conditions.

• You may opt out at any time by replying STOP, UNSUBSCRIBE, or another authorized keyword. Upon receiving opt-out, we will promptly (within [e.g. 24 hours]) stop sending further messages.

• For help, you may reply HELP or contact us at [support email or phone].

6. Data Security & Retention

• We implement reasonable administrative, technical, and physical safeguards (e.g. encryption, restricted access) to protect your personal data.

• We retain personal information only as long as necessary to fulfill the purposes described here or as required by law.

• After retention is no longer needed, we will delete or anonymize the data.

7. Your Rights
Depending on your jurisdiction, you may have rights to:

• Access or request a copy of your data

• Correct or update incorrect information

• Delete or anonymize your data

• Withdraw consent (opt for no further communications)

• Lodge a complaint with a supervisory authority

8. Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated version with a new “Last Updated” date. Significant changes may be communicated (e.g. via email or notice on site). Continued use after changes constitutes acceptance.

9. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [[email protected]]